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For eBook FAQ questions, click on a question below to see the answer.
Do I need special software for eBooks?
Yes, a reader software application may be necessary on your computer or mobile device in order to download eBooks. Some devices and most computers require Adobe Digital Editions. Free software is available on the OverDrive site and from various app stores. Check the requirements for your specific device.
The free OverDrive Media Console app, available for Windows/Mac and mobile devices, can also be used to download titles to a computer, tablet, or smartphone.
OverDrive offers OverDrive Read that allows for viewing the eBook through your Internet browser instead of downloading it to your computer, eliminating the need for additional software installation.
You can place up to 3 holds on eBooks through OverDrive. You will be prompted to provide your email address so that you can receive an email notification when your hold becomes available for you to borrow. You will have 3 days to check out that hold. After 3 days, the hold will expire and the title will be made available for other patrons to borrow.
For more information on eBooks holds, follow the how-to guides listed below.
A portion of each sale of digital content (eBooks and/or digital audiobooks) purchased from OverDrive's WIN Affiliated Retailers using the “Buy it Now” link from the Library’s website, is credited back to the Library to add digital content to its virtual branch. The titles and materials the library selects are at the Library's discretion.
When you select the "Buy it Now" link on a title, you will see a list of OverDrive WIN Affiliated Retailers. Clicking on a Retailer's logo will link you to that Retailer's commercial website. Not all Retailers offer the same titles or formats that the Library does, and the content available may not be compatible with all devices. Please review the Retailer's website for additional information.
Purchases from OverDrive WIN affiliated retailers are not tax-deductible.
The library card of any resident of Norfolk, Norfolk property owners, Norfolk business owners or anyone who is employed in the City of Norfolk permits full use of eBooks.
Any adult resident of Virginia who does not qualify as a resident of Norfolk, own property or a business in Norfolk, or is an employee of the City of Norfolk is required to pay a non-refundable registration fee if they wish to check out eBooks. This fee is $35.00 for one (1) year from the date of registration. Non-Norfolk eBook library cards are only available to Virginia residents for an annual fee and must be applied for and renewed in person.