FAQ List

Frequently Asked Questions by Topic

Cards and Borrowing
Resident and non-resident library cards, PINs, renewals, holds, fines and overdue items.

NPL Public Computer & Wireless Network Information
NPL equipment and software, wireless access, and technology limitations.

Reference and Research Help

Finding books, online databases, reference assistance, genealogy and local history.

Additional Services

Computers, computer classes, disability services, tax forms, book reviews and online book clubs.

Can I suggest a book title for purchase?

You can recommend a book or other item for purchase by calling or visiting any NPL branch location. The branch staff will fill out a Patron Request Form with or for you.

For eBook-related questions, click on a question below to see the answer.

  • eBooks
    • Can I place holds on eBooks?
    • What are the checkout limits for eBooks?
    • Do I need special software for eBooks?
    • How do I return eBooks?
    • Can I read eBooks on my computer?
    • How does the WIN program work?
    • Can I suggest an eBook title for purchase?
    • Can I renew eBooks?
    • Are eBooks in the Library Catalog?
    • Which devices are compatible with eBooks?
    • How do I find eBooks?
    • Who's eligible to use NPL eBooks?
    • Get Started with OverDrive